Testimonials


Thanks Andrea you are a dream to work with, and ISU Stephen B. Marvin Insurance is still the number on place to go when a bond is required.
- Lynn T.

Jo-Ann Betty, the Manager of the Apple Valley office has been my agent for many years, beginning prior to the change in ownership and association with the ISU Marvin Insurance Agency. She is the most efficient and reliable agent I have had during the 38 years I have been a contractor. Anyone who is dissatisfied with their present agent would do well to consider Jo-Ann.
- Joe J.

I have been with this agency since the inception of our first business in 2009. I've had a few account managers over the years and I have been very pleased with all of them. But the one I have now, Kristi Kimbrough-Mayes, is sincerely a joy to work with. Let me say that managing the complicated aspects of liability insurance for two companies is probably my least favorite part of owning businesses! But Kristi consistently keeps everything on track for me and works very hard to add coverage when I need it, which is usually urgent and timely. She's also just a pleasure to work with, helping me navigate the process, and making commercial liability insurance much less painful for me!
- Amy F.

Our agent Ana Ortiz is so wonderful. She is so helpful with everything she does. I highly recommend her for all your insurance needs.
- Ana H.

ISU Stephen B. Marvin Insurance Agency is always eager to help us find the best deals/coverage. They have been our insurance carrier for over 20 years. Leslie Simmons and staff is wonderful and always quick to answer questions and very professional to work with.
- Angie S.

It has been a pleasure to work with this Agency. Cindi DiDomizio is always so helpful and always willing to go the extra mile for us. I have never had a problem she can't help me with. She is extremely knowledgeable in her field and I can't imagine a better person to work with. She absolutely the best and does her company proud.
- Anita F.

I highly recommend Alex! She was so helpful, professional, and knowledgeable. Thank you, Alex.
- Ashlee T.

I personally have worked with Angela and Michael and they have been a huge help. Anytime I call they are professional, friendly, and happy to answer any of my questions. Responses are quick and they are willing to take the time to explain things so that I understand. I greatly appreciate it and would definitely recommend them.
- Avery W.

I've always enjoyed the prompt and personal service this agency has offered and will continue staying a loyal customer . Rosa Green has been a great representative to not only my wife and I but to my mother as well !
- Bill F.

Cindi DiDomizio is beyond amazing! She is so professional, knowledgeable and friendly. Always goes out of her way to make sure that all of our business needs are met. If we have any insurance questions, I know that we can get the answer from Cindi.
- Brooke G.

Michael Viboch is the HUB of all of our business (liability, workers comp) policies and this was an outstanding change of Brokers for us! Leslie Simmons keeps everything straight and ensures we are in compliance and ensures we know whenever we are due a refund on a policy. They understand the needs of the client and they know how to assist with your changes in business. We look forward doing business with Stephen B. Marvin Insurance- people we trust!
- Carmen B.

This is my first year as a client of Stephen B Marvin Insurance Agency and so far I have been quite impressed. There are not many agents who take the time to visit you personally and go over your insurance needs thoroughly. They genuinely care about their clients and their needs. I have met with both Henry and Michael V., who explained items that I didn't thoroughly understand. Leslie has proven to be very helpful with my certificate requests. I am sure I will remain a client for years to come.
- Carol L.

Top insurance agency in the Antelope Valley. Sherri Roberts is one of the most knowledgeable life/health agents I have every done business with. I would strongly recommend this agency!
- Cathy G.

I have been working with ISU Stephen B Marvin for the past 3 years. They have helped us get the best rates on our workers comp, general liability, inland marina & Auto insurance. Michael Viboch and Leslie Simmons have helped me understand the ins & Outs of my policy. Leslie response time with insurance certificates is stellar. I appreciate their willingness to help and their rapid responses. I know I am in Good hand when working with Michael and Leslie. Their help, mentoring and support has been exceptional.
- Cecilia R.

I have been working with Joanne in Apple Valley and she is the best!! I highly recommend her as she listens and ensures your needs are met!!! ISU Stephen B Marvin Insurance Agency makes me happy!!
- Cindi B.

Josh Barbosa was able to insure our home in an area that no one else was willing to cover. I had one other broker from a different agency that I was referred to who couldn't even provide a phone call or quote in a timely fashion which we needed to close but Josh had everything done and finalized before the deadline. I decided to get auto insurance with him as well and he's saving us over a $100 a month.
- Cindy A.

Leslie and the whole team over at Steven B Marvin ins has been our agent for 4 years now and they always go the extra mile for us every time we call I have no worries with them and can see us doing business with them for many, many years to come.
- David H.

Thanks Leslie. It was a pleasure meeting you. Honestly you guys wow me every time with your customer service. You have a lifetime customer here.
- David S.

My firm uses this agency for all of our insurance and bonding needs. We run service company and have numerous requests and very specific insurance needs. Michael Viboch has literally saved me tens of thousands of dollars. After having been with the worst and the so-so's, I can honestly say Michael takes the time to actually help you and when there's a problem reaches out with a personal phone call. Leslie Simmons helps us with all our day to day insurance requirements such as certificates, adding and deleting trucks, adjusting payroll. Her response time is amazing. I have had other companies that tooks days (sometimes even weeks). Her turn around time is usually a couple of hours (at most). When a customer required a bid bond with their proposal, Michael Viboch referred me to Michael Smith who went out of his way to rush the request and approval. I needed the paperwork by Monday to submit to my client and I believe I requested the info from him on a Friday. Michael Smith met me at his office on a Saturday with his wife just to get me the documents I needed to submit with my bid. I would recommend this firm to anyone with personal or business insurance needs.
- David S.

I have used Stephen B Marvin as my insurance company for 10 years, for home and automobile. Norma Mora has been my agent for the last ten years. She is a consummate professional, she will always provide you with the best insurance for your needs and at the same time make sure that is very affordable. Next time you need insurance, think and ask for Norma Mora.
- Ed P.

ISU Stephen B Marvin Ins. Agency is a wonderful Company to work with. Our Company has been with them for over 20 years for our workers' comp, General Liability and Auto Ins. and Leslie Simmons (who has become a great friend to me) has always helped us to make things go smoothly. Henry Marvin has also been very friendly and helpful. My Daughter and I also have them for our Homeowners Insurance. I highly recommend ISU Stephen B Marvin Ins. Agency!
- Electra R.

What a fantastic company to have all of my insurance needs taken care of. From commercial lines to personal lines and anything in between. Norma went above and beyond this week when we needed to add another car you our policy. We couldn't leave the dealership with out the insurance added on and Norma dropped everything to help us get on our way. Everyone you come in contact with at the agency always has a happy smile and a willingness to help!
- Elizabeth K.

I don't even know where to begin, but let me say that I have shopped around for other insurance companies and confidently picked ISU Stephen B Marvin Insurance Agency, I think, I couldn't feel more secure and firm on my decision. Ana Ortiz is very knowledgeable, very patient, and very sweet. No matter the day or time, I got a response right away. You really do feel like you're in safe hands. I made the best choice I could to insure my family with them. if you're in the area, stop by, you'll immediately feel the same.
- Evelyn M.

Great experience with personal and business insurance! What a professional and stellar group!!
- Geo R.

5 Stars. They have been my insurance agency for well over 20 years. A+++ all the way around. They are always professional and timely with requests. Thumbs Up to Leslie Simmons and staff.
- George L.

I recently purchased dental insurance through Alex, for my family. Everything was so quick and easy. She was a joy to work with.
- Gillian S.

Ana provides the best customer service around! She's always there for you if and when you have questions or concerns. She makes sure you are update with everything. Very trustworthy!
- Isidro R.

So great to work with Stephen B Marvin Ins Agency! Lori Paulsen is our account manager and she is just wonderful!!! She responds to my requests right away and I never have to worry about a thing! My customers get their certs on time and Lori sure makes us look good! We will never change brokers as this company cannot be beat. She comes by and hand delivers our paperwork! We love Henry as well, what a great guy and so professional!! Thank you Lori and thank you Henry for such wonderful service! Thank you to the rest of the team as well from JCT Mechanical!
- Jackie A.

I have received nothing but amazing customer service from Ana Ortiz. She is very professional and an honest person. She always greets you with a smile and makes sure you are well taken care off. Great job Ana and thank you for everything you do!
- Jacqueline A.

I been with Stephen B. Marvin insurance for the last 22 years. The main reason is not only the money that they save me, but also the way I get treated it, Hank Humfreville, has always been there for me and my family. Thank you.
- Jorge R.

I have never been more pleased with an insurance company! Ana is just simply amazing! She goes above and beyond to make sure all my questions are answered! I would highly recommend Ana for anything you might need!
- Karla M

I have been insured through this agency since I moved to the Antelope Valley in 1993. We have our renter's insurance, both autos, and identity theft policies through Hank Humphreville. Over the last two years, Bill Bailey has guided us through the Covered CA process. There may be other companies with lower rates, but I don't even bother checking around. The service at Stephen B. Marvin Agency is stellar, and I wouldn't think of going anywhere else.
- Kathy S.

Norma Mora is amazing!! We are a mortgage broker and refer many clients to her. She explains the difference in policies and what coverages are available. I have worked with her through out the years and have always been impressed with her knowledge and experience. She handles all our clients with care and does her very best to obtain the best quotes and policies for our client's needs. I would recommend her to clients, friends and family.
- Kokisha G.

This Agency has the most professional insurance agents in Los Angeles County. I have had my Insurance with this office for over 20 years! The Employees make every effort to help me with complicated changes that happen for my business insurance. They also help our business with our group health insurance, taking care of us when we have a claim that is a challenge or understanding coverage's. They also cover my Auto, Home and Life Insurance with a specialist that finds the best coverage for my family. If you are looking for a place to take care of you, go in and work with these people. You will know you are with the right people.
- Lance S.

Sherri Roberts is the best to work with. Very knowledgeable and will get you the best insurance money can buy.
- Laura R.

We have had our commercial insurance with them for years and we have never had one problem. Michael makes sure our insurance needs are properly met and Leslie is beyond efficient with her customer service. She replies immediately to all correspondence and if she does not have the answer she will get it to you before the close of business. Couldn't be happier.
- Ltj H.

Ana has always been so helpful with my questions! She always makes sure that all my questions are answered and goes above and beyond my expectations! Thank you!
- Maria O.

Rosa Green..... Honest always ready to help...very polite !!!
- Marie G.

We have had our insurance coverage with Stephen B Marvin Insurance for many years. The service has always been top notch, especially since Norma Mora became our agent! She has always given us the best service. Working with Norma has always made our insurance needs very easy and pain-free.
- Marianne E.

Happy Holiday's!!!! Just want to say thank you for all of your services. A special thank you to Angela Magdaleno for assisting me each day and being so kind.
- Monica F.

Ana Ortiz is very helpful she is always friendly and always has a smile. She goes beyond to find the best rates she is very knowledgeable and has been in the business for many years.
- Ofelia P.

I want to share the wonderful customer service I receive from Ana Ortiz. She has been my agent for many years and I would not change her for anyone else. She goes far and beyond!
- Patty O.

Ana and Nadia are always very pleasant to talk to and answer my questions.
- R. S.

I love all the staff here. Especially Kristi! I've dealt with them on several occasions and have only been treated extremely well.
- Ray L.

Norma Mora is our insurance agent. She always quickly takes care of any questions or changes that are needed. We appreciate her efficient and friendly service.
- Richard P.

ISU Stephen B Marvin insurance agency has written the commercial General Liability, Excess Liability, and Auto liability for my employer, Leon Krous Drilling Inc., for many years. Leslie Simmons is the epitome of excellent customer service. She responds timely with requests for certificates for our customers, while helping us manage our own responsibilities.
- Robert R.

I have dealt with Leslie and Michael for years, they are the best agents I have had in the Insurance Markets. They always take care of my questions and concerns without any hesitation. A Great Company and will do business with them for a lot longer.
- Robert T.

Pleasure to do business with over the years. Alexandrea Rose is a great attribute to the company!
- Savannah G.

Ana Ortiz has been my insurance agent for years! A great accounting manager / agent are one in a few. Since my interaction with Ana, she has always gone that extra mile in finding the best coverage for myself and family for the best price. She goes above and beyond to also educate me on what the coverage covers. Outside of me trying to figure it out to completely understand. I have always followed Ana to where she goes, because at the end it's all about trusting your agent, and she has definitely earned my trust years ago!
- Silvia M.

The staff is exceptional! They are very pleasant to work with and provide superior customer service. The agency offers a broad line of personal and business lines and can offer the right product for your needs. I highly recommend them!
- Steve L.

We are impressed with Stephen B Marvin Insurance. Our agent is Kristi and she is always available to answer questions and help me sort things out. We have several different policies for our business and she certainly makes it easier to manage them all!
- Sue P.

Michael Smith in bonding is the best! We have worked with Marvin since the 70's and they always exceed our expectations!
- Tamra M.

I love all the staff here. Especially Kristi! I've dealt with them on several occasions and have only been treated extremely well.
- Tim R.

Leslie is always so prompt and thorough in her responses! I am confident that each time I need something she will be there to take care of me!
- Wendy E.

What a great experience. Kristi and Josh were great to work with. Professionalism is defined by this company and those I worked with. They worked hard to meet my needs and were responsive, keeping me informed throughout the process. I would recommend them.
- Y K